tapi carpets refund policytapi carpets refund policy

How long does it take from ordering to having my floor installed? Tapi Carpets & Floors Ltd. 90 minutes. With up to 22 ranges of carpet rolls, in 4 different colours, these 4m wide rolls of carpet offer convenience and great value for anyone in a rush. Weve outlined lots of useful advice you can take advantage of in order to care for your carpet. Terms and Conditions apply. Fret not! Don't worry, we promise there's someone there! It's quick and easy and you'll have a decision in minutes! Save up to 100 a year . We weren't made aware of any returns policy when buying the flooring and only received an email receipt a few hours after we left the store. Available 6-days a week, 9am-5pm. Goods will not be left in an area which is unattended and will be returned to the 3rd party couriers premises until a new delivery date has been confirmed. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. tapi carpets refund policy tapi carpets refund policy on Enero 16, 2021 on Enero 16, 2021 If a refund becomes necessary, it will be made to the person named on the sales confirmation or invoice, but credit/debit card refunds can only be made to the same account of the original card used at the time of purchase. No sow. Experience level Manager. Discover flooring inspiration for every room in your home. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. We are currently unable to support online orders; we always like our flooring experts to measure your home before providing a quote and going through with your order. Available 6-days a week, 9am-5pm. Tapi Carpet may be responsive or may refuse to fix your issue. Approx. Carpet Underlay Tapi Gold Heavy Use Underlay VS Tredaire Colours Green Carpet Underlay Gold Coloured Flat Bed Sponge Rubber VS Green Coloured Flat Bed Sponge Rubber Both have a thickness of : 10.30mm (approx) Both have a Tog Rating: 1.47 Tog Both have a Impact Sound Reduction of: 44db Tapi Wonder Underlay VS Tredaire Softwalk Carpet Underlay Click on a basket to view added products or progress you order. *Restrictions apply. In all cases genuine complaints will be dealt with in good faith, but your rights may be adversely affected if you do not contact us as soon as possible. Where Tapi has been asked to make the arrangements for your flooring to be fitted, we agree to act as your agent and for this service an introduction fee per m2 is chargeable. Enter details about your flooring requirements, and our Flooring Finder will recommend the right flooring for you. To make a complaint with Tapi Carpets, you can either fill out a complaints formor alternatively you can email [emailprotected]. If you are not entirely satisfied, please return to your store of purchase with your invoice and receipt, and we will visit your property to assess the condition of your floor. Its practical, durable and stylish. We want you to love your FLOR. We will try to resolve any issues that you have as quickly as possible and if necessary, we will explain how to follow our complaints procedure. If an order has been placed during a home visit and where no store visit has been made, the customer has the right to cancel their order for a period of 14 days from the order date. Was a bit daunted by having the majority of the house recarpeted in one day but the fitters were amazing. 0345 640 7350. Tapi are specialists in carpets, laminate flooring, vinyl and luxury vinyl floor coverings. This can be found in our Tapi Care Guide. Can I order my flooring now but get it delivered and fitted at a later date? Carpet roll stock is only available in selected Tapi stores. Available 6-days a week, 9am-5pm. Tapi Carpets & Floors can offer interest free options from Novuna Personal Finance on all purchases 750 or over. Terms and conditions apply. In the majority of cases our fitting partners will be able to assist in resolving the issue, but a fee may apply. Order online or check stock in store. The Tapi Delivery & Care Package includes: We do also sell a wide range of lovely stair rods to add those gorgeous finishing touches. It also includes monitoring fitting standards, arranging a pre-cut service to aid an efficient and speedy at home installation, and on the rare occasion of a complaint being raised regarding the fitting, Tapi will manage the complaint between yourself and the fitting partner. Finance. Tapi Carpets & Floors Ltd Firm Ref No. Carpet is a soft, luxurious product and flattening of the pile will occur. You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. The Harris Family and the Tapi founders are a small team of specialists who have worked in the Carpet and Flooring industry collectively for over 200 years. Your vinyl floor covering should not be laid on top of existing vinyl flooring, laminate or tiles unless stated it is permissible to do so. Tapi stocks a range of carpet brands, including Brockway, Brintons, Ulster and Westex. Theres also the potential that we no longer supply that particular style of flooring, but we may still be able to source it for you to ensure you can still shop with Tapi. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. Re-using existing underlay may result in abnormal flattening of the pile. Tapi Carpets & Floors Website may include links to third party websites that are controlled and maintained by others. Carpet is a soft, luxurious product and flattening of the pile will occur. Feel-good wood. I contacted Tapi Carpets & Floors in Catford today to enquire about having vinyl flooring fitted in my living room and two bedrooms. Its a common misconception that carpets will always look the same as the day they were fitted, however, this isnt quite true. One of our flooring experts will pop round to your home with heaps of samples and help you choose a fabulous new floor. Sometimes, if the amount of carpet on the roll (the cut) is similar to the room size then the whole roll might be delivered. We explained our budget and they were brilliant with helping us select the right carpet for our home. One of the many ways we like to spread a bit of Tapiness is by ensuring our customers receive excellent service, at the best price for a beautifully fitted new carpet flooring. All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Tapi Carpets & Floors or otherwise used by Tapi Carpets & Floors as permitted by law In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. Customer Help Centre | Tapi Carpets & Floors Find your nearest store Nearest store Book an appointment View Basket Favourites Carpet Vinyl Flooring Laminate Flooring Luxury Vinyl Tiles Engineered Wood Paint Artificial Grass Ideas Hub Offers Book an Appointment Book a Free Home Visit Order Free Samples Help Centre How can we help you today? Tapi carpet range. 40 minutes. - 8 weeks of storage from the point of order. Book a convenient appointment online. Available 6-days a week, 9am-5pm. Please confirm you would like to subscribe to our newsletter? For information in relation to delivery or collection of Direct to Home products, when purchased on-premises, please refer to the separate section below. 2 days ago. Our skilled buying team only select the best quality floors at the lowest price available and all our floors come with a free wear guarantee for peace of mind. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. See flooring in your home with our visualiser tool. Offer excludes the cost of fitting the floor. Job in London - England - UK , BR6 0JU. 45 minutes. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Door easing, whipping (the process of stitching the edges of the carpet with a yarn edging to prevent these from fraying), waste removal and uplift. Whilst we will move a reasonable amount of emptied furniture, we are unable to move items such as grand pianos or the like for obvious reasons as well as white goods. 90 day returns policy. Approx. The returns states: When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. Buy TAPI BOOKCASE Bookcase Shelves at B&Q 100s of help & advice articles. Input your details into the refund policy generator below and . Editor, Marcus Herbert. We'd be absolutely delighted to visit you at home and measure your space for free. Book a convenient appointment online. Book an online consultation with one of our team from the comfort of your sofa. No-one is answering the phone in Customer Support, what can I do? It is the responsibility of the customer to make the fitting partner aware of any known hazards or issues which may affect their ability to complete the installation. Posted 17 Jan 2023. Please discuss these with the store staff prior to the fitting appointment E.g. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. Click on a basket to view added products or progress you order. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. No mow. The second reason is known as a line fault and is caused by an issue in the carpet manufacturing process, resulting in a visible line of higher pile along the length of your carpet that won't disappear over time. They're water resistant and look great! Approx. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Thats why we pledge to beat any totally fitted/on the floor bespoke carpet quote from another multiple retailer. Colours vary from batch to batch and exact matching between separate pieces (especially from multi-width rolls) cannot be guaranteed. Within this package we include the delivery of your order, the removal and replacement of a reasonable amount of emptied furniture and the removal and disposal of off-cuts. Tel 01268 988490. If a subsequent order is placed, we cannot promise this will be supplied from the same batch as that previously supplied. Our carrier will make every effort to deliver on the date requested by the customer, however, Tapi cannot be held liable for late delivery if this is caused by circumstances outside of our control. Please confirm you would like to subscribe to our newsletter. Free standard delivery on orders over 75. If you cant find the flooring youre looking for on our website, please contact usso we can assist you further. Tapi Carpets. It's available in 2m up to 5m rolls which also helps apparently. If they refuse to fix your issue, then the following are some of the alternative methods to try: ADR Schemes: You can use the Alternative Dispute Resolution (ADR) which allows UK customers to file a complaint against a business if the business is not being responsive to you personally. The other hurdle which could potentially hold up your order is fitting. We keep our prices low by being transparent and not building costs into the overall price of your carpet of flooring. If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use. If you're happy you can place your order on the spot! Go for a shorter loop carpet as taller loops can sometimes snag on your pets' claws. Senior Finance Manager. For further information please consult our floor care guide. Returns policy. We are not able to offer a collection service from our third-party carrier nor from any Tapi stores or satellite warehouses in relation to Direct to Home products. These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the England courts. Smart ways to shop with Tapi. The evening before your delivery, you will receive an SMS confirming the 2-hour slot your order will arrive, including a tracking link. Rest assured, we put your safety first. Fitters may need to remove doors to facilitate fitting and where necessary, leave them ready for you or your appointed carpenter to carry out the trimming and rehanging at a later date. Closes 16 Feb 2023 Ref oXq713z2rIUG Job role Management accountant. Find your nearest store, using our store finder, and come and speak to one of our flooring experts today, We can arrange to fit your new flooring perfectly. Subject to status and affordability. To give you an idea, our cheapest carpets start from 4.99 per m2 and our charge for fitting carpet is 5.30 per m2, so it costs less than 240 to carpet a small 3x4 metre room (including underlay, door bars, and grippers). We'll always let you know if there's likely to be any delays to your order, and offer alternatives where possible. This is not considered to be part of the fitting work unless this was specifically agreed in advance. Yes! Tapi Carpets & Floors has 5 stars! Rest assured, we put your safety first. If you have a line fault in your carpet, please contact your nearest store and we'll arrange for the issue to be rectified. This service includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. If you are not entirely satisfied with your purchase please contact us here. If the items are being stored for a period of time, carpet should not be folded but should be rolled, and smooth flooring should be kept flat and will need to be acclimatised in the appropriate room 48 hours prior to fitting. Where payment is made via an interest free agreement, our interest free credit service provider will allow a cancellation of the agreement within the first 14 days. Is an additional service we can assist you further in 2m up to rolls... Batch as that previously supplied enter details about your flooring requirements, and offer alternatives where possible ; articles. And luxury vinyl floor coverings daunted by having the majority of the pile available in selected stores... 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