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hyosung atm epp error 97999hyosung atm epp error 97999

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2. Remove a jammed note between the tray and Cash Dispenser. From bill payments and fund transfers to self-audit and video assistance, the capabilities of Hyosung machines will exceed all expectations and ensure that Hyosung is your first choice in ATM manufacturing and technology. Detected notes in path before initializing. Reboot ATM. Change Cash Dispenser B/D, Error of two sheets detecting sensor(CS5_1) for initializing, 1. To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). (Currency, Denomination, etc). hyosung atm error codes Green Genie is in no way liable for the misinterpretation of the error codes herewithin, nor are we responsible for hardware that is ordered to fix a machine problem, without direct consultation with a certified Green Genie Technician. Check the wiring connections to the solenoid(s). Check the abnormal communication cable. Inspect the cassette detection microswitch. Reject error due to short check sheet during check dispense operation. Check the Cutter module2. Replace pin pad. Reconfigure denomination 2. In most cases you may have to remove the printer to locate difficult jams. 1. Remove any notes from path. 1. Verify the quality of the cash. Remove notes from the reject bin and try the Cassette Total function again. 1. Check dust in existence CS5 Sensor Guide 5. Reinitialize3. Check the status of setting paper 2. Check cash dispenser, When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Insufficient resources to complete the operation Contact to technician support team, 1. 1. Check cassette sensor. Remove the remaining notes at a sensor in front of the CST 2. Exchange 1 cassette box when there are many error, Error if the number of dispensed notes is not matched to the requested, 1. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Check command that Cash Dispenser is received. Follow the master password reset process for the ATM. Initialize 2. Check the replenished amount and replenish 2. Loose belts can slip off rollers and block sensors. Check the Cash Dispenser firmware version and refer to specifications. Reboot ATM 2. * $3,195 plus GST, FREE SHIPPING! Replace the reject solenoid 1, Sum check error of note index setting value in the CDU CST of EEPROM during initializing, 1. Verify CDU functionality with diagnostics. Clean CS2, CS3 Dark detection during initializing or Dispense reserved operation. Check all wiring to mainboard. 5. Check Sensor(CS6) Poll 3. Remove note from the CDU delivery path. 3. Remove a jammed note on the CDU.3. Nautilus Hyosung Retail ATM Models Nautilus Hyosung Through The Wall ATM Models Nautilus Hyosung Financial Institution ATM Models Request More Information Nautilus Hyosung Retail ATM Models Do RESET at Operator Function 2. Hyosung machines are engineered to provide consumers with a functional, user-friendly, secure experience. 2. Clean dispenser. Clean CS4A and CS4B. Remove dust in CS13 Sensor 3. MB2100T The CS12 sensor, which is located at the upper part of the cash tray was blocked while the machine was either dispensing or initializing. Check wiring and CDU mainboard connections. Check the notes in cassette #1, 1. Check the modem connection and the modem test. Change Main Motor Encoder Slit Sensor CS8, 1. Contact to technician support team. Check for any CDU error codes and the number of notes dispensed to customer. 2. Check notes in Reject Box 2. 2. Reject error due to long check sheet during check dispense operation. Check for notes in the Cash Dispenser. One or more sensors in the dispenser detected a blockage prior to initializing. Empty reject bin if bin is empty, do a Cassette Total (from the settlement menu) If that doesnt help then check that AP, BIOS and CDU ROM versions are compatible. 1. Chapter1. ICRW detects time out. Remove and replace cassette - Check the micro-switch located on the inside left wall of the dispenser. Strict test of products Our Team: Research and Development Department Clean CS1B and CS13, CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Remove foreign objects in the shutter unit. Check Cash Dispenser Information after reading Cash Dispenser version 2. Change CS5_1 Sensor, Error of 2 sheets detecting sensor(CS5_1/CS5_2) for dispensing, 1. At Hyosung, we design our machines from the ground up. Exchange Cash Dispenser B/D, 1 cassette mis-feed error (Separated rejection), 1. Check the Cash Dispenser received command. Detecting CS2 Dark (Front Access Type:Reject box is opened. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Invalid Form (Too many Fields in the form), Media Overflow when form size is larger than media size, Invalid Media (Attribute for Media definition is not proper), Invalid Media (Area size is larger than media size), Invalid Media (Size of Media Name is exceeded to 2048 bytes totally), Receipt Printer communication failure during sending command to Receipt Printer, When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Reject error due to check skew during check dispense operation. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. Try cleaning the cassette and dispenser. Clean CS4A, CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses, 1. CDU programming is not accurate or complete. Phone line connected to ATM will not support data communication. 2. Reinitialize CDU. Open the vault and slide the dispenser back to access the exit gate area. 2. Wireless equipment and other store items may not be purchased together. Contact telephone company, Use diagnostic or modem test to test modem. Clean CS1B, CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses, 1. 1. If all programming appears correct, contact the processor and have them trace the Terminal ID. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check CS3 Sensor Cable 4. We have offices in most major US cities but service the ENTIRE USA. (Currency, Denomination, etc), 1. Open the vault door. Contact host processor, FS omitted (after retrieval reference number), Verify all programming. 3. Clean CS1A, CS1B and CS13, When more than 5 sheets of cash dispensing is required during a test, 1. Check Index of notes 4. Receipt printer head overheated before printing. Reboot ATM. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. 2. Also, if the wrong parameters are entered when the CDU is programmed, this error can occur. Remove note from the CDU delivery path.2. Remove note from the CDU delivery path.2. Check the status of sensor and its connector, 1. The two codes must match. Check the Reject Analysis, this may help determine the cause. Reboot ATM. Check that the denomination in Transaction setup matches the actual denomination loaded. Check the notes in cassette #2, 1. Check communication cable connected properly 2. Replenish the cash-if using less than 75 bills, disable the Low Cash Warning in the Transaction Setup Menu. Check the Cutter module 2. Contact telephone company. Check notes in Reject Box2. Initialize after removing notes or dust2. Otherwise try the reset button or have the printer serviced. 2. 2. Check the cassette catcher 2. Initialize after Power On/Off 4. Check index value of notes each cassette, In case the number of notes detected outlet sensor(CS13) is less than the number of required notes, 1. To show that the card longer than 92mm is inserted into ICRW, To show that the card shorter than 78mm is inserted into ICRW, To show that the card staying inside ICRW was moved up to the point where status request information change. Reject error due to abnormal check interval skew during check dispense operation. 1. Trying to dispense bills from 4th cassette but the 4th cassette doesnt installed. Set the cash cassette. Check the cassette catcher 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses. Check the front of the CDU and the cash tray for blockage. Check Cash Dispenser Unit information. CDU ROM does not match AP software. Check bill jam or no note in cassette #1. Remove notes in the reject box and remount the reject box 3. Reconfigure denomination at supervisor mode. Once the master password has been reset to 555555, enter the operator functions and clear the NVRAM under System Setup -> System Control. Follow the master password reset process for the ATM. Remove note from the CDU delivery path.2. ), 1. 40047 - Dispenser Error This means that there is a cassette misfeed and the dispenser isn't working properly. Reboot ATM. Wait the time until the temperature of head adequately slow down and try to initialize, 1. 1. 4. Remove note from the CDU delivery path 2. This device acquired PCI PTS v5 certification in October 2019. 1. 9701151: EPP is down when it receives an 'Get Status' command: 1. Remove note from the CDU delivery path. Remove a jammed note on the gate 2. Remove notes or dust on CS15A Sensor 2. Low cash warning sensor on dispenser is open. Check the status of setting paper 2. Remove jammed notes on Cash Dispenser return path. Cash cassette 2 removed prior to dispense. Check the transaction from the host and try again. Check a checks status in the reject box 2. Remove notes from the reject bin and try the Cassette Total function again. Insert or re-insert the cassette(s). Usually caused by a customer putting fingers in the cash drawer during dispense. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Failed to create buffer. Make sure you only are using 21# paper. Insert or re-insert the cassette(s). Description for error code organization, RMS port failure, response time out, modem failure, no dial tone, Verify RMS settings (Host Setup) See D170x, Load notes into the cash cassette use Add Cassette function in Settlement, Parameter is not properly set (Surcharge Owner), Parameter is not properly set (Surcharge Amount), No refresh timer set when advertisement is enabled, Parameter is not properly set (Adver. 1. 1. Set the cassette properly, 1. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Check the status of Near End sensor and its connector, 1. Check communication cable 3. Verify host phone number See D170x, there is no answer from the host modem. Check Cash Dispenser Unit information. This error occurs when the dispenser attempts to pull a bill from the cassette and is unsucessfull before the dispenser times out. 3. 9:00 AM 5:00 PM (CST) Rearrange notes in Cassette3. Check the CIU Module Print Head.4. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, Failed to close the CDU shutter (failed ten times retry). Replenish the paper roll. Check notes index value, 1. Check second Dip Switch in CDU B/D3. 1. Rearrange notes in Cassette 2. Our strategic alliances with our ATM processors, ATM manufacturers, and other partners have allowed us to grow and maintain a level of service that exceeds the expectations of our . Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). 1. ATM Solutions. Disconnected by rejected call from remote party Try again later. 6. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper to poke around. Remove note from the CDU delivery path. Remove note from the CDU delivery path. Initialize after removing notes or dust over Gate 2. Resolution: Shut down and restart ATM. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. Check transaction with the processor. 3. Check the status of Black mark sensor 2. Change Cash Dispenser B/D, Error of two sheets detecting sensor(CS5_1)for initializing, 1. 2. Check notes in 1 Cassette 2. Initialize after resetting the power 2. Remove note from the CDU delivery path. Received data time out of EPP. Check the status of Black mark sensor2. Check phone number.). Remove note from the CDU delivery path. Check the status of sensor and its connector. 2. Check the abnormal communication cable. Realign check sheets in the check cassette box. Maintenance services 4. Replace cash dispenser PCB2. 1. Change Main Motor Encoder Slit Sensor CS8, Failed in checking the reject gate solenoid echo, Failed in checking the present gate solenoid echo, 1. Check the transaction from the host and try again. This indicates that during a dispense, the sensor located at the front of the CDU shows a blockage (CS13 or CS2). National ATM Systems is an ATM ISO and full service ATM company. Bills are remained in CS1AB sensor after dispensing bills. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. To show that the ejected card has not been withdrawn during execution of Monitoring for removal command. Call your attendant. Initialize 3. Remove the remaining notes or foreign objects on the gate 2. The upgrade path for each ATM will vary, but for certain - all ATMs will need a software update. ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported. Remove dust in CS13 Sensor 4. Creating Solutions Cash Management Solutions Hyosung keeps your cash secure Transformative Recycling Technology for branch transformation ATMs If you need an ATM machine, anywhere, we will provide it for you. Check CS5_1 Sensor Cable 2. Otherwise the printer may require service. 1. 1. Check CS13 sensor (note jam and dust). 1. Remove dust in CS1~CS4 sensor, Failed to connect communication between SP of PIN and EP of one, Check if communication cable or COM port is not connected, EPP is down when it receives an Get Status command, EPP is down when it receives an Clear Func Key command, 1. Remove notes on CS2 sensor 2. 3. 2. Check Encoder Sensor CS8 BRKT 5. Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. Initialize Pin SP. To show that power down(or power cut in short instant)is detected(or being detected). Check if CS62 sensor poll is abnormal 3. Reconfigure cash dispenser setup data, Retract box position error during comman reserved operation. Rearrange notes in Cassette 3. Check notes dispensed and rejected 2. Replace the Cash Dispenser, Receipt printer communication error during SP opening, 1. Replenish receipt paper.2. In case the dispensed bills are different from the requested ones. Exchange sensor after abnormal operating CS13 Sensor, Error if total reject is more than 20 sheets, 1. Clean CS4B, CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Check the shutter cams rotation operation. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, 1. This white plunger switch is located in the upper left corner of the vault, or on along the front edge of the cash dispenser tray. Remove a dust or foreign objects on the CS13 sensor4. Check Host Connection. Replenish the paper roll, if there is already paper in the printer look for jams or obstructions. Check if the CS3 sensor bracket is bended. Check Cash Dispenser EP ROM Version or specification, When CS15A or CS 15B sensor is detected as dark after initial recovery, 1. In case T=1 cards, after ATR receiving, IFS exchange is failed. Check if printer head lever is properly close, 1. Check the transaction from the host and try again. Check state of notes in reject box 2. Command 4. Check dust existing in Main Motor Encoder Slit6. The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). Check second Dip Switch in Cash Dispenser B/D 3. Install after rearranging notes in cassette, Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection, 1. Mount the retract box or open the box cover 2. Check cassette sensor. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check communication cable connected properly. Check CS5_2 Sensor Cable 2. 2. 1. Rearrange notes in Cassette 3. Follow the master password reset process for the ATM. Contact to host and phone company. To show that quality error(Jitter,Preamble,Postamble) has happended in write verify. Upgrade Cash Dispenser Firmware or re-download 3. Failed to read Register of EPP. Most typically a COO11 error, this would indicate a bill jam at the exit sensor of the Cash Dispenser. The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). 1. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). Check that Dual Master Key is disabled (non Coredata). Replenish receipt paper in paper charger2. Clean CS1A and CS13. Remove a jammed note on the gate. Clean the dispenser and test using diagnostics. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 972210. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Initialize after executing the CDU Information Set(P) Command4. Remove a dust on the CS13 sensor, 1. Try Balance Inquiry. Rearrange notes in Cassette 3. 1. Initialize after Reset Power 2. Check telephone line connection. Remove note from the CDU delivery path. Initialize after Power On/Off4. To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command. Similar to the COO11 error, this would indicate a bill jam close to the exit of the CDU or near the reject bin. 1. Something is detected on CS41AB sensor during dispensing bills. Check serial number. Check the transaction from the host and try again. Remove and replace cassette Check the micro-switch located on the inside left wall of the dispenser. Check phone number. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Check dust in Main Motor Encoder Slit 4. Check Main Motor Encoder Slit. _ Reset number of check sheets after troubleshooting. Realign check sheets in the check cassette box.5. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Test CDU using diagnostics, use journal to verify amount of dispensed notes versus requested notes. Check the notes in cassette #3. Clean CS2 and CS4A, CS3 and CS4A Dark detection during initializing or dispense reserved operation, CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation, The same as #40011, #40012 and #40014 error handling, CS4B sensor detects note in delivery path before/after CDU dispenses. CS13 sensor detects a bill with hole during dispensing. Try different cards. The only way to recover from this error is to reprogram the CDU data. 1. 1. Check notes in Reject Box 2. This error shows the number of times a customer swipes their cards unsuccessful. Rearrange notes in cassette 3. Clean CS2, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. 1. Other than upgrading the cash tray or using a sign to warn customers, you can loosen the screws that hold the dispenser and slide it back. Contact to technician support team. Check abnormal clutch. Replenish receipt paper in paper charger. Complete the contact form below and well follow up right away. Otherwise the dispenser may require service. Cash Dispenser Unit data(country, cassette, shutter)setting error occurs during initialization. Reject Bin full. Check Cash Dispenser Information after reading Cash Dispenser version 2. Check modem cable. When Low Cash Warning is enabled in the Transaction Setup menu, this sensor will open when the cassette reaches (+/-) 75 bills. CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Cash quality, condition of the rollers in the cassette can effect this condition. Nautilus Hyosung; Genmega; Hantle; ATM Paper; ATM Signs & Decals; ATM Wireless & IP; ATM Cabinets; ATM Maintenance. Check abrasion of the cassette box pick unit. Check the thermal printer head and change if necessary. Code reported by host processor (Shazam). Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Reconfigure cash dispenser at supervisor mode. 1. Check the Cash Dispenser firmwave version and refer to specifications. rugby field in goroka papua new guinea, aquafps tarkov settings, quinceanera choreographers el paso, tx, wisconsin bobcat hunting guides, why did larry joe campbell leave the orville, best synthetic urine for truck drivers, public safety assessment impounded, marion county police scanner frequencies, stonefire grill caesar dressing recipe, brian and abby smith utah death, written list of charges crossword clue, just saw my high school prom date in a pizza hut ad, robert taylor obituary, just william's luck filming locations, how much does a wedding cost at perona farms,

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hyosung atm epp error 97999

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